Energy Disconnections and Reconnections Rulemaking (R.18-07-005)

Order Instituting a Commission Rulemaking on Energy Disconnections and Reconnections

Consistent with Senate Bill 598, this Proceeding would seek ways to reduce electric and gas utility disconnections, and to improve reconnection processes. 

Decision Adopting Interim Rules to Reduce Residential Customer Disconnections

At our Voting Meeting Thursday, December 13, 2018, the Commissioners approved a decision adopting immediate reforms to help reduce the statewide level of service disconnections for residential energy customers and improve the reconnection process. Please see our press release on the decision here: http://docs.cpuc.ca.gov/PublishedDocs/Published/G000/M250/K348/250348584.PDF.

Jun. 16, 2020: Phase 1 Decision: Rules and Policy Changes to Reduce Disconnections for Large California Energy Utilities

2019 Disconnections Workshops

Workshop #4

Friday, June 28, 2019

9:30 a.m. - 5 p.m.

San Bernardino Valley College Rm B-100, 701 S Mt. Vernon Ave., San Bernardino, CA 92410

Call-in number: 877-937-0554, Passcode: 7031793

Workshop #5

Friday, July 9, 2019

9:30 a.m. - 5 p.m.

California State University, Monterey Bay @ Salinas City Center, University Gallery 1, 1 Main St., Salinas, CA 93901

Call-in number: 866-818-2671, Passcode: 7031681

Workshop #6

Friday, July 23, 2019

9:30 a.m. - 5 p.m.

Weekes Community Center, Main Hall, 27182 Patrick Ave., Hayward, CA 94544

Call-in number: 866-818-2671, Passcode: 7031681

2018 Disconnections Workshops

Workshop #3: Improving Energy Access by Reducing and Avoiding Disconnections

Thursday, December 6, 2018

9 a.m. - 4 p.m.

Fathers & Families of San Joaquin, 338 E. Market Street, Stockton, CA

Telephone call-in: 1-877-820-7831, Passcode: 705323#

WebEx: https://centurylinkconferencing.webex.com/join/pr65927034

Agenda

Presentations:

Read our media advisory about the Nov. 19 and Dec. 6 workshops 

Workshop #2

Monday, November 19, 2018

3 p.m. - 7 p.m.

UC Merced - Fresno Center, Inyo/Kern Room, 550 E. Shaw Avenue, Fresno, CA

Call-in number: 1-877-820-7831, Passcode: 705323

Webinar Link: https://centurylinkconferencing.webex.com/join/pr65927034

Agenda Forthcoming

Workshop #1: Discussion of Utility Disconnection and Reconnection Data

Friday, October 12, 2018

2 p.m. - 6 p.m.

Riverside Board of Supervisors, 4080 Lemon St., Riverside, CA

Call-in number: 866-818-2671, Passcode: 7031681#

WebEx link (to view presentation slides): http://bit.ly/CPUCdisconnections1

Agenda 

agenda en español 

Presentations: